Effective Date: 17/03/2022

At WebsiteDokan.in, we strive to provide the best services to our customers. If you are not completely satisfied with your purchase or the services provided, we have outlined our refund policy below to ensure transparency and fairness.

Please read this Refund Policy carefully before making a purchase.

1. Refund Eligibility

Refunds may be requested under the following circumstances:

Service Issues: If we fail to deliver the agreed-upon service within the specified time frame or if the services provided do not meet the quality standards outlined in our agreement.
Unfulfilled Service Commitment: If we are unable to fulfill the services that were promised at the time of purchase due to technical or other reasons beyond your control.

Refunds will not be granted under the following circumstances:

Change of Mind: If you simply change your mind after the service has been initiated.
Partial Completion of Services: If partial services have been rendered and you request a refund before the service is fully completed.
Violation of Terms: If the user violates the terms and conditions laid out by WebsiteDokan.in.

2. Refund Process

To request a refund, please follow these steps:

Contact Us: Reach out to our support team at official@websitedokan.in or call us at +91 8100488233 to explain your refund request.
Provide Details: Provide your order details, including the service purchased, the date of purchase, and the reason for your refund request.
Assessment: Once your refund request is received, we will assess your situation to determine if you meet the refund criteria as mentioned above.
Decision: We will inform you of the outcome of your refund request within 7-10 business days. If your refund is approved, it will be processed back to your original payment method.

3. Refund Timeline

If a refund is granted, the refund will be processed within 7-10 business days. Please note that the exact timeline for receiving the refunded amount may vary depending on your payment method and financial institution.

4. Non-Refundable Services

Certain services may be considered non-refundable due to the nature of the work or agreement, including but not limited to:

Customized website designs and developments once the work has started.
Domain registrations and hosting services (as these are typically non-refundable through third-party providers).
Services that have been completed in full and delivered as per the agreed terms.

5. Payment Disputes

If you dispute a payment or charge with your bank or credit card provider, please contact us immediately at official@websitedokan.in before initiating any chargebacks. We will work with you to resolve any issues amicably and ensure that you are satisfied with the services.

6. Contact Information

If you have any questions or concerns about our refund policy, or if you would like to request a refund, please contact us:

Email: official@websitedokan.in
Phone: +91 8100488233

By purchasing any services from WebsiteDokan.in, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy.